Showing posts with label Online shopping. Show all posts
Showing posts with label Online shopping. Show all posts

Half of American Workers Will Shop Online at Work this Holiday Season - CareerBuilder Internet Usage Survey

 Cyber Monday broke online sales records last year, and according to CareerBuilder’s latest survey, the trend may be poised to continue. Fifty percent of American workers plan to spend time holiday shopping online at work this season – down slightly from 52 percent last year. Of these workers, 34 percent will spend one hour or more shopping (up from 27 percent in 2010) and 16 percent will spend two or more hours (up from 13 percent in 2010).

The survey – conducted August 16 through September 8, 2011, among 4,384 workers and 2,696 employers – points to a larger trend of increased, non-work related Internet activity met with steadily tightening online policies on the employer side. Half of U.S. companies monitor Internet and email use of employees, which is up from 47 percent last year.
“Most companies assume their employees use some of their break time on the Internet for shopping, checking social networks, and other general browsing, but when it starts adding up, workers need to be aware of company policies and any potential consequences,” said Rosemary Haefner, vice president of human resources at CareerBuilder. “With more companies limiting or restricting online activity, e-shopping season is as good a time as any to be mindful of our Internet usage at work.”

General Internet Usage
Two-thirds (65 percent) of workers spend at least sometime conducting non-work related web searches in a typical workday; 22 percent find themselves conducting non-work related web searches.
•       22 percent of employers have fired someone for using the Internet for non-work related activity – on par with 2010.
•       7 percent of human resource managers surveyed have fired an employee for holiday shopping.
•       54 percent of employers block employees from accessing certain websites – up from 50 percent in 2010.

Social Media Usage
More than half (56 percent) of workers on social networks check their profiles during their typical work days – up from 49 percent in 2010. Of this group, around one in seven spends at least one hour a day browsing.

Workers need to be especially careful of what they post about their company publicly.
•       One-third (32 percent) of employers prohibit employees from communicating about the company on social media.
•       25 percent of employers report adopting stricter policies during the last year in regard to employees communicating about company on social media.

Personal Email Usage
Sixty-one percent of workers send non-work related emails during their typical workday – up slightly from 59 percent in 2010. Nineteen percent send more than five personal emails a day.
•       28 percent of employers monitor emails – on par with 2010.
•       8 percent of employers report having fired someone for non-work related emails.

Survey Methodology
This survey was conducted online within the U.S. by Harris Interactive© on behalf of CareerBuilder among 2,696 U.S. hiring managers and human resource professionals and 4,384 U.S. workers (employed full-time, not self-employed, non-government) ages 18 and over between August 16 and September 8, 2011 (percentages for some questions are based on a subset, based on their responses to certain questions). With pure probability samples of 4,384 and 2,696, one could say with a 95 percent probability that the overall results have a sampling error of +/-1.48 and +/-1.89 percentage points, respectively. Sampling error for data from sub-samples is higher and varies.

Record Turnout Expected for Friday's Free Shipping Day

During a holiday season already reporting a 12% boost in online shopping, Friday's third annual Free Shipping Day could prove one of the busiest days of all for shoppers and merchants alike.  According to a recent Unicast poll, 37% of consumers intend to participate in Free Shipping Day to avoid shipping fees and grab last-minute bargains.

Free Shipping Day is a one-day event when consumers can shop online from their favorite brands and receive free shipping with delivery by Christmas Eve.  Launched in 2008, Free Shipping Day will this year feature a record 1500+ participating merchants.

"The response has exceeded even our own lofty expectations, but the enthusiasm makes sense," said Free Shipping Day founder Luke Knowles. "Shoppers love the convenience of shopping online, but are turned off by expensive shipping fees.  On the merchant side, sales often plummet towards the middle of December with many folks concerned their gifts won't arrive in time for Christmas.  Free Shipping Day alleviates both problems. It's really a win-win."

All Free Shipping Day offers will be revealed this Friday, December 17th on www.FreeShippingDay.com at 12:00am EST.
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Black Friday and Cyber Monday Tips for Safe Shopping

Black Friday and Cyber Monday, the Friday and Monday after Thanksgiving, have become the most popular holiday shopping days of the year. Whether shopping at a brick and mortar store or online to avoid the crowds, buyers should be alert for scammers and hackers.

Before leaving home to snag great holiday deals on Black Friday, the Better Business Bureau recommends shoppers look both online and in the newspaper for the best sale prices. It’s vital for consumers to not only research what stores have the best deals but also to find out if these retailers are reputable. Go to www.bbb.org to obtain free Business Reviews on any store you are planning to shop at this holiday season. The BBB also recommends shoppers bring the ads to the store on Black Friday and to also become familiar with the store’s return policies.

 “Finding exceptional bargains and deals drives many consumers to stores and online retailers after the Thanksgiving holiday—however, both have their own set of risks,” said Steve J. Bernas, president & CEO of the Better Business Bureau serving Chicago and Northern Illinois. “Taking steps to avoid the fraud in both situations will result in a much happier holiday experience for everyone—except, of course, for scammers and hackers.”

Following are the top 10 online shopping tips for holiday shoppers to help fight deceitful online retailers, scammers and hackers on Cyber Monday and the rest of the season:

1. Protect your computer – A computer should always have the most recent updates installed for spam filters, anti-virus and anti-spyware software and a secure firewall.

2. Shop on trustworthy websites – Shoppers should start with the BBB to check on the seller’s reputation and record for customer satisfaction at www.bbb.org  Always look for the BBB seal and other widely-recognized “trustmarks” on retailer websites and click on the seals to confirm that they are valid.

3. Protect your personal information – The BBB recommends taking the time to read the site’s privacy policy and understand what personal information is being requested and how it will be used. If there isn’t one posted, it should be taken as a red flag that personal information may be sold to others without permission.

4. Beware of deals that sound too good to be true – Offers on websites and in unsolicited e-mails can often sound too good to be true, especially extremely low prices on hard-to-get items. Consumers should always go with their instincts and not be afraid to pass up a “deal” that might cost them dearly in the end, and look up the company at www.bbb.org

5. Beware of phishing – Legitimate businesses do not send e-mails claiming problems with an order or an account to lure the “buyer” into revealing financial information. If a consumer receives such an e-mail, the BBB recommends picking up the phone and calling the contact number on the website where the purchase was made to confirm that there really is a problem with the transaction.

6. Confirm your online purchase is secure – Shoppers should always look in the address box for the “s” in https:// and in the lower-right corner for the “lock” symbol before paying. If there are any doubts about a site, the BBB recommends right-clicking anywhere on the page and select “Properties.” This will let you see the real URL (website address) and the dialog box will reveal if the site is not encrypted.

7. Pay with a credit card – It’s best to use a credit card, because under federal law, the shopper can dispute the charges if he or she doesn’t receive the item. Shoppers also have dispute rights if there are unauthorized charges on their credit card, and many card issuers have “zero liability” policies under which the card holder pays nothing if someone steals the credit card number and uses it. Never wire money and shop locally.

8. Keep documentation of your order - After completing the online order process, there may be a final confirmation page or the shopper might receive confirmation by e-mail. The BBB recommends saving a copy of the Web page and any e-mails for future reference and as a record of the purchase.

9.
Check your credit card statements often – Don’t wait for paper statements; the BBB recommends consumers check their credit card statements for suspicious activity by either calling credit card companies or by checking statements online regularly.

10. Know your rights – Federal law requires that orders made by mail, phone or online be shipped by the date promised or, if no delivery time was stated, within 30 days. If the goods aren’t shipped on time, the shopper can cancel and demand a refund. There is no general three-day cancellation right, but consumers do have the right to reject merchandise if it’s defective or was misrepresented. Otherwise, it’s the company’s policies that determine if the shopper can cancel the purchase and receive a refund or credit.

For more advice on staying safe online this holiday season visit www.bbb.org
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Cyber Monday Special

This Cyber Monday, November 29th, several incredible sites, with gifts for just about everyone on your list, are offering online discounts!

Essential Journeys (www.essentialjourneys.com) is the perfect present place for women of any age as well as the eco-conscious people in your life.  Essential Journeys is a handcrafted, handmade soap, lotion and lip lube company.  These are not just beauty products, they truly are beautiful.  And they come in all shapes, colors and scents.  Plus, the lotion is all-natural, the soap is vegan and the lip lube is made from natural bees wax.  On Cyber Monday, Essential Journeys will offer free shipping with the coupon code: CYBERFREESHIP  

The Friendship Stone (www.thefriendshipstone.com) is a unique and meaningful gift.  The semi-precious Tiger’s Eye stone are hand-picked from South Africa.  No two stones are alike, just like our friendships and relationships.  The stones are a concrete and symbolic reminder of the people that impact your life.  The stones can be carried in your purse or pocket, or you can get necklaces.  On Cyber Monday, The Friendship Stone is offering 15% off everything with the coupon code: CYBER  

Blamtastic (www.blamtastic.com) is the perfect stocking stuffer.  The lip balm was created by two young sisters.  It comes in flavors and colors both boys and girls will love.  And mom will love the SPF 15.  Plus, you get a really cool sleeve for your “blam” so it can hook onto backpacks, notebooks, purses and more.  On Cyber Monday, Blamtastic is giving all shoppers free shipping!
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CyberMonday and AVG Offers Tips on Shopping Safely Online

#ShopSafely with CyberMonday.org and AVG:
-         information provided by Scott Silverman of the National Retail Federation and Shop.org & Beth Jordan of AVG

Safety:
-         Be sure to shop on reputable, trust-worthy sites such as CyberMonday.com and its retail partners
-         Just as you’re more careful when shopping in busy malls during the holiday, be more careful online as well
-         AVG offers free downloads of virus scan and link scan here: www.shop.org/shopsafely  and http://free.avg.com/us-en/download-avg-anti-virus-free-edition (the free download link may be shared with readers)
Tips:
1.      Look for the “S” for Security: Make sure the sites you are shopping from are secure and have “HTTPS” in the URL.  The “S” ensures security.  Also, look for the padlock symbol and research shopping sites at locations such as shopzilla.com and pricegrabber.com.
2.      Stay Current on Security Software: Make sure you have the latest virus protection software updates from your provider before you start your holiday shopping.
3.      Think Before You Link: Employ a URL scanning tool to ensure you’re not clicking on links that lead to infected websites.  Free tool here: http://free.avg.com/us-en/download-avg-anti-virus-free-edition
4.      Keep Your Private Information Private: Make sure you keep your personal information private.  Create a separate e-mail account just for shopping and use a unique password.  Keep records of your online shopping by printing confirmation pages and e-mail confirmations.
5.      Mix Up Your Passwords: Each e-mail, bank, credit card account should have a unique password.  Write them down and store them in a secure location.

These tips can all be found at www.shop.org/shopsafely

Deals:
-         42% of Americans will buy at least one gift online this holiday season.  Online sales are expected to increase about eight percent this holiday season while overall retail sales are expected to fall one percent. 
Why people spend online:
-         the ability to shop at all hours of the day
-         easier to compare prices
-         free shipping
-         convenience
-         avoiding crowds
-         easier to find items

CyberMonday.com aggregates the best deals from their 600 retail partners, all on one site.
-         deals of the hour on Black Friday and Cyber Monday can be found at CyberMonday.com
-         you can find sites offering free shipping by choosing “free shipping offers” on the top right of the site
-         the site also contains a “Deal of the Week,” special offers, and coupons

Giveaways:
From today through Cyber Monday (11/30), $250 in gift cards from Shop.org’s retail partners will be given away daily at the Cyber Monday Twitter account and Facebook account: http://twitter.com/ShopCyberMonday and http://www.facebook.com/shopcybermonday

Stay up to date on new information regarding online shopping safety and deals this holiday season please invite them to:

-         find safe shopping tips w/ links to AVG downloads at www.shop.org/shopsafely
-         shop www.cybermonday.com for the best deals online
-         download AVG free link scanning software: http://free.avg.com/us-en/download-avg-anti-virus-free-edition
-         follow AVG on Twitter: http://twitter.com/officialAVGnews
-         follow CyberMonday.com on Twitter: http://twitter.com/shopcybermonday
-         become a fan of AVG on Facebook: http://www.facebook.com/group.php?gid=21625367076
-         become a fan of CyberMonday.com in Facebook: http://www.facebook.com/shopcybermonday

There will also be a Twitter event on Tuesday, November 24th from 8:00 to 9:00 p.m. ET with the hashtag #CyberMonday.  More tips will be shared and gift cards will be awarded during the event.
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